---
title: "Scheduling for public administration | Termin2go"
description: "Online appointment booking, automatic reminders and resource planning for public authorities and citizen offices – with Termin2go, you avoid queues, relieve the switchboard and reduce no-shows."
canonical_url: "https://www.termin2go.com/en/scheduling-software/public-administration"
locale: en
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  "og:description": "Online appointment booking, automatic reminders and resource planning for public authorities and citizen offices – with Termin2go, you avoid queues, relieve the switchboard and reduce no-shows."
  "og:title": "Scheduling for public administration | Termin2go"
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> Index of every page on this site: [llms.txt](https://www.termin2go.com/llms.txt)

# Scheduling for public administration

With Termin2go, citizens book appointments for ID cards, address registration or vehicle registration online – your administration works to plan instead of in ticket-queue chaos.

[Book a free demo](https://www.termin2go.com/en/demo) [View pricing](https://www.termin2go.com/en/pricing)

- Online appointment booking around the clock
- Automatic appointment reminders
- Required documents right in the confirmation

Wk 24 · Juni 2026● Live

Anna

Murat

Counter

09:00

ID cardL. Retzel

Address registrationN. Jordan

10:00

Vehicle registrationS. Krause

11:00

Criminal record checkBooked online ✓

12:00

## Everything your administration needs

From online booking and reminders to fee payment – Termin2go organises visitor traffic in one place.

### **Online appointment booking**

Citizens book appointments for their request themselves around the clock – with the right processing time.

[Learn more](https://www.termin2go.com/en/features/online-booking)

### **Automatic reminders**

Text and email reminders with a document checklist ensure complete and punctual visits.

[Learn more](https://www.termin2go.com/en/features/appointment-reminders)

### **Citizen management**

Requests, case numbers and notes for every visit at hand.

[Learn more](https://www.termin2go.com/en/features/customer-management)

### **Online payment**

Collect administrative fees cashless at booking.

[Learn more](https://www.termin2go.com/en/features/online-payment)

## An administration day with Termin2go

Less waiting, more citizen service – from the first appointment after opening to the end of office hours.

MS**08:00** Apply for ID card · M. SchulzOnline

FN**08:15** Address registration · Nowak family

AY**08:30** Collect passport · A. YilmazOnline

**7:30 am**

## Office hours are fully planned

Citizens have booked their appointments online. Every request is scheduled with a realistic processing time, the right counter and the responsible case officer.

- Separate duration per request
- Quotas for emergencies and walk-ins
- Counters and case officers at a glance

**Bürgeramt Beeskow**Good day, your address registration appointment is tomorrow at 8:15 am. Please bring your ID and landlord confirmation.

SMS · sent automatically

**10:00 am**

## Reminders run automatically

Termin2go reminds citizens in good time via text or email – including a list of required documents. Anyone who can't make it cancels with one click and the slot becomes free for others.

- Reminder 24 hours before the appointment
- Document checklist per request

MS**Case:** Passport applied for, no. 2026-1184

**Note:** Biometric photo missingImportant

**Follow-up:** Pick-up in approx. 4 weeks

**4:00 pm**

## Every visit properly documented

After the appointment, you record the processing status and, if needed, schedule a pick-up appointment straight away. That way, you keep track of open cases at all times.

- Case status and follow-up appointments
- Analysis of utilisation and waiting times

**35%**

fewer missed appointments

**60%**

fewer calls to the switchboard

**24/7**

online booking for citizens

**0**

queues in the lobby

## Frequently asked questions from public administration

Yes, you create as many locations, departments and counters as you like and control separate opening hours and requests for each.

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## Sitemap

See the full [sitemap](https://www.termin2go.com/sitemap.md) for all pages.